Support

For all support queries, please email .
For urgent enquiries, please use our telephone contacts.

Our dashboard shows the current status of all data sources. 

All (known) upcoming data source outages are listed below (NZST).

Data sourceOutage period

New Zealand Driver Licence

Start: Saturdays at 5pm
End: Saturdays at midnight (at the latest)
Total downtime is not advised by NZTA

Dow Jones Watchlists

Start: 21st October 2018 at 12am
End: 21st October 2018 at 08am

Australian VISA, Citizenship, ImmiCard and Registration by Descent Certificate

Start: 22nd October 2018 at 02am
End: 22nd October 2018 at 06am